🚚 Shipping Policy – SS Padam Handicraft Industries

At SS Padam Handicraft Industries, we aim to deliver your products in the fastest, safest, and most cost-effective manner.

✅ Are There Any Shipping Charges?

• Shipping is absolutely FREE on all orders across India.

• All payments are processed through a secure payment gateway (Razorpay).

• Cash on Delivery (COD) is currently unavailable.

For any shipping-related questions, feel free to email us at 📧 info@sspadamhandicraftindustries.com

📦 Out of Stock Products

⏱️ Delivery Timeframe

• Orders are typically delivered within 5–7 working days.

• Orders placed on Sundays, public holidays, or after 11:00 AM will be shipped the next working day.

• Delays may occur due to:

  • Strikes

  • Natural calamities

  • Logistic disruptions

We’ll do our best to notify you in such cases.

⚡ Urgent Deliveries

📦 Bulk Order Shipping

👉 Just send us your requirements at 📧 info@sspadamhandicraftindustries.com, and we’ll tailor a delivery plan for you.

❌ Cancellation Policy

We understand that sometimes plans change. Here’s how you can cancel your order:

🛑 How to Cancel an Order

1. Before Dispatch:
   Email us at 📧 info@sspadamhandicraftindustries.com with your Order Number. If the order hasn’t been dispatched, we will cancel it immediately and initiate your refund.

2. After Dispatch but Before Delivery:
   Simply refuse the delivery, and let us know via email. Once the parcel returns to us, we’ll process your refund.

3. Prepaid Orders:
   Your refund will be processed via the original payment gateway (Razorpay) and credited directly to your bank account.

🔄 Please refer to our Refund Policy for complete refund timelines and details.

🔁 Return & Exchange Policy

At SS Padam Handicraft Industries, we take pride in the quality of our products. However, if you’re not completely satisfied, we’re here to help.

📬 How to Initiate a Return

If you’re unhappy with your purchase, email us at 📧 info@sspadamhandicraftindustries.com within 15 days of delivery.

Return Address:

SS Padam Handicraft Industries

L-1-822, New Gurnam Nagar, Friends Colony

Gali No. 2, Sultanwind Road

Amritsar – 143006, Punjab, India

📦 Return Conditions:

• Items must be in new condition

• Must include original packaging and tags

• Returned within 15 days of delivery

🔄 Exchange Policy

You may exchange your product within 15 days of delivery for:

• A different size

• A different design (if available)

To request an exchange, contact us at 📧 info@sspadamhandicraftindustries.com.

🚚 Who Pays the Return Shipping Charges?

📩 Need Help?

If you have questions about shipping, cancellations, returns, or exchanges, contact us at:

📧 Email: info@sspadamhandicraftindustries.com